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Welcome to WAGGO. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website, placing an order, or using our services, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.

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1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You must not attempt to interfere with the security, operation, or functionality of our website.

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2. Products and Product Information

We make reasonable efforts to display product descriptions, images, features, colors, and other information as accurately as possible. However, product appearance may vary slightly depending on your device, screen settings, manufacturing variations, or other factors.

We reserve the right to modify or discontinue products, product descriptions, or availability at any time without prior notice.

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3. Prices and Payments

Product prices are displayed on our website and may be changed from time to time.

The price applicable to your purchase is the price displayed at checkout when your order is placed, unless an obvious pricing or technical error has occurred.

Available payment methods are displayed during checkout.

Orders are subject to successful payment authorization and verification.

We reserve the right to correct pricing, product information, or other errors when reasonably necessary.

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4. Orders

After you place an order, you may receive an order confirmation electronically.

Receiving an order confirmation does not prevent WAGGO from reviewing or canceling an order when reasonably necessary, including in cases involving payment issues, suspected fraud, incorrect pricing, product unavailability, or other legitimate operational reasons.

We reserve the right to refuse or cancel orders when permitted by applicable law.

If an order is canceled after payment has been successfully processed, any applicable refund will be issued to the original payment method. 

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5. Shipping and Delivery

Shipping and delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by destination, carrier operations, product availability, holidays, weather, customs where applicable, or circumstances beyond our reasonable control.

Tracking information may be provided when available.

For additional information regarding shipping, delivery, damaged items, returns, and refunds, please refer to our Shipping & Returns Policy. 

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6. Returns and Refunds

Returns, replacements, and refunds are governed by our Shipping & Returns Policy.

Please contact WAGGO before returning any product. Products may be fulfilled from different locations, and unauthorized returns sent to an incorrect address may not be eligible for reimbursement.

Nothing in these Terms limits any rights available to consumers under applicable law.

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7. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate information when making a purchase.

You are responsible for ensuring that your billing, shipping, contact, and payment information is accurate.

WAGGO is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer, subject to applicable law.

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8. Third-Party Services

Our website may use or integrate third-party services, including payment processors, fulfillment providers, shipping carriers, analytics providers, and other service providers necessary to operate our online store.

Your use of certain third-party services may also be subject to their own terms, policies, and privacy practices.

WAGGO is not responsible for independent third-party websites or services except as required by applicable law.

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9. Intellectual Property

Unless otherwise stated, the content available on the WAGGO website, including branding, text, graphics, logos, design elements, and original website content, is owned by or licensed to WAGGO and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, or commercially exploit our protected content without authorization, except where permitted by law.

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10. Prohibited Uses

You may not use our website or services to:

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• Violate applicable laws or regulations

• Infringe intellectual property or other legal rights

• Submit false, misleading, or fraudulent information

• Attempt unauthorized access to our website or systems

• Introduce malicious code, viruses, or other harmful technologies

• Interfere with the security or operation of our website

• Engage in fraudulent transactions or abuse our policies

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We may restrict access or take appropriate action when we reasonably believe these Terms have been violated.

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11. Disclaimer

We make reasonable efforts to keep our website and services accurate, secure, and available.

However, except as required by applicable law, we do not guarantee that the website will always operate without interruptions, delays, errors, or technical issues.

Product experiences may vary depending on the product, its intended use, and individual circumstances.

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12. Limitation of Liability

To the fullest extent permitted by applicable law, WAGGO will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

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13. Privacy

Your use of our website and services is also subject to our Privacy Policy. Our Privacy Policy explains how personal information may be collected, used, shared, and protected when you interact with WAGGO.

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14. Changes to These Terms

We may update these Terms of Service periodically to reflect changes in our business practices, services, website functionality, providers, or applicable requirements.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

The version available at the time of a transaction will apply to that transaction, except where applicable law requires otherwise.

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15. Governing Law

These Terms are governed by applicable laws and regulations.

Nothing in these Terms is intended to restrict or waive any mandatory consumer rights or protections available under applicable law.

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16. Contact Us

If you have questions about these Terms of Service, your order, or our services, please contact:

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WAGGO Customer Support

Through the Contact page on our website.

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Please provide enough information for us to understand and respond to your request.